Sleep tracking not working

[shankar083]

Hello everyone,

around about 2 months ago fitbit stopped giving scores to my sleep, i was like well whatever, but now its been a week and i havent even gotten any sleep tracked at all, i havent changed the way i use my watch or anything that i can think of that would impede the tracking.

any help or suggestions are appreciated

[RiekoC]

Hello @shankar083 

Which Fitbit device do you use?

Are you also having problems with heart rate tracking? Do you see a green light on the back of your Fitbit? The green light is the heart rate sensor & is needed for sleep tracking.