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Versa 2 not recording sleep score properly

‎11-30-2020 13:24

‎11-30-2020 13:24

I have just recently purchased a Versa 2. When I wake up, I noticed that only 1 day had properly recorded my sleep. I have logged out and in again but it is the same. I have screenshot it but can't see how to attach it on here.

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‎12-07-2020 07:36 - edited ‎12-08-2020 04:17

‎12-07-2020 07:36 - edited ‎12-08-2020 04:17

My Charge 2 that I purchased back in 2017 that worked fine recording my Sleep Score as well as graphing deep, restless sleep and periods of wakefulness ... STOPPED recording my SLEEP SCORE as of 2020/11/07 cause unknown.  

After resetting my FitBit Charge 2 yesterday, still no Sleep Score from last night.  However, in the Sleep Goals Settings I see that I had the Sleep Sensitivity set to "Sensitive" so perhaps changing it back to "Normal" may resurrect the SLEEP SCORE for tonight. 

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