09-05-2017 06:30
09-05-2017 06:30
So, I've started wearing my charge 2 about a month ago, and since I've started my resting heart rate is about 45-48 bpm. It sometimes will even go down to the 30s while I sleep. I'm not athletic at all, the most working out I do is taking my dog for a walk lol. Now for the past few nights, I've received simplified sleep results and it's saying that it's because it can't read my heart rate while I sleep. I've read some other help forums and I seem to be wearing the device properly, as I have been before, and now I'm getting different results. Also, when I check my heart rate graphs there seems to be a few, somewhat short, breaks in the graph. I'm a little concerned lol. Please help
09-05-2017 11:58
09-05-2017 11:58
Have you tried adjusting how tight your Fitbit is on your wrist? If it's too loose it can't always get a good reading? Also consider the placement of it on your wrist. Fitbit help has an article about heart rate HERE that might help.
One final note, if you are feeling nervous about your heart rate, please call a medical professional. We all want to help on this forum, but we are not doctors.
09-05-2017 14:52
09-05-2017 14:52
Can you post a screenshot of the heart rate chart from one of the nights where it couldn't calculate sleep stages?
09-05-2017 18:24
09-05-2017 18:24
09-06-2017 10:33
09-06-2017 10:33
Hi @Meganmx33,
I meant the heart rate graphs (which I didn't see above). Basically wanted to verify there weren't drop-outs of the signal.
Have you verified your resting heart rate manually using a finger on the wrist and stopwatch? This will tell us if the tracker is possibly reading lower than it should.
If the signal looks solid through the night, and you've verified your resting heart rate is really that low, then it may be related to this issue that Fitbit is currently working to solve.