Vibrating every night

[Stacyhello]

My new fitbit flex is vibrating once or twice and waking me up every night so far (had it three nights now). I don't have a silent alarm set, I can only assume this is a little jolt to get me moving due to inactivity? I have the fitbit set to "sleep" and it is tracking my sleep during these times, so why would I be getting little wake ups from during the night? Pretty frustrating, has anyone else experienced this? I never get "nudges" like that during the day.

[Odyssey13]

@Stacyhello  The Flex doesn't have a nudge type vibration. It only vibrates with a silent alarm, when you've reached your goal, when you enter or exit sleep mode. It shouldn't be vibrating.

Sometimes a good restart solves many problems. Follow the procedure and do it three times to ensure it's done. click

If you continue to have problems, there is a link at the bottom of the page to email support.
Be sure to tell them what steps you've taken.

Let us know what happens.

Welcome to the forums.

[mags19]

I have a Fitbit flex 2 and mine does that every night as well. I have tried to reset my Fitbit, but it continues to wake me up in the middle of the night, every night. I have held up with this for over 5 months and I can't figure out how to stop it except for wait for the vibrations to stop. I have checked that I have no silent alarms and everything seems normal. It makes me very annoyed. What is the problem? Thank you.

[philippevincent]

The same here 

are you on premium

is it a problem?

so difficult to contact Fibit