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sleep on dashboard and sleep on data export

when I put down my sleep on the dashboard I get one value and when I download the sleep on the export I get an entirely lower value.  I have The Fitbit HR,    The only difference I can see is that ther are gaps between the sleep nodules  which the dashboard pickup up as sleep but the downloads only picks up some of it.   I was sick for 3 days where 1 sleep between 11 to 19 hours on the dashboard but the log only showed a max of 6 hrours on those days.  For my wife you log only shows 3 - 4 hrs of sleep  when she actually sleeps 6 - 8   she gets up during the night to take the dogs out and I think that time is what is interfering with your log.  as far as I can see the sleep stats are lacking and do not goo.  I love the other parts of the log

 

 

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@jonk123 wrote:

when I put down my sleep on the dashboard I get one value and when I download the sleep on the export I get an entirely lower value.  I have The Fitbit HR,    The only difference I can see is that ther are gaps between the sleep nodules  which the dashboard pickup up as sleep but the downloads only picks up some of it.   I was sick for 3 days where 1 sleep between 11 to 19 hours on the dashboard but the log only showed a max of 6 hrours on those days.  For my wife you log only shows 3 - 4 hrs of sleep  when she actually sleeps 6 - 8   she gets up during the night to take the dogs out and I think that time is what is interfering with your log.  as far as I can see the sleep stats are lacking and do not goo.  I love the other parts of the log

 

 


@jonk123 Exporting sleep is a pain..  I delete the newer sleep records and then edit the starting record to capture full sleep with the disturbances recorded as restless. Just as accurate. I have up to 4 broken records and some with only a minute between...

 

The export only brings out the first record.. Been like that for years. Never contemplated by Fitbit because the export was only in the Premium and their wern't enough of us to cause a disruption.  Now anyone can export and "the data is ours", it should get fixed..

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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Do you think this is something Fitbit can fix? I just discovered exporting data and I plan to do it monthly to notice paterns. I noticed a signficant blip in my sleep one day. And mannually going in to edit sleep is not something I want to do. 

 

Are you aware of any other things this happens for? I want the data to be reliable

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