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sleep tracker details

‎06-03-2014 02:50 - edited ‎03-04-2021 16:30

‎06-03-2014 02:50 - edited ‎03-04-2021 16:30

My first fitbit 1 displayed the sleep details without me having to manually sync in the morning. I don't have it on a mobile app or anywhere else but on my computer. I lost that one . My new one doesn't display the sleep details unless I manually sync it in the morning when I check. Is there something wrong with it? Or, is it just different now?  Hope you can help. Thanks.

3/2021 - I no longer have this model.

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4 REPLIES 4

‎06-03-2014 09:35

‎06-03-2014 09:35

Is it possible that you are looking at the wrong day? I do that sometimes.

 

Or

 

How close are you to other people? Do you live in an apartment? I have sync'd up before when I walked by someone elses base station (when I had an Ultra) or when I was within range of another person's computer with dongle (with the One). I call it a drive by upload. 

Please remember to vote or mark the response that helped you as solved.
Fitbit Charge 3/ Samsung S20.
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‎06-03-2014 10:30

‎06-03-2014 10:30

It's funny that you mention that - mine has been doing the same things for the past week or so.  Was there a software update that caused this, maybe?

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‎06-03-2014 16:02

In response to becomingafit50

‎06-03-2014 16:02

How would we find out?

 

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‎06-03-2014 16:04

In response to KatieB

‎06-03-2014 16:04

I'm not looking at the wrong day. I look when I wake up. My old fitbit showed the details. This one mostly has to be synced to show the details. Once or twice it worked as it did before. It's annoying. I haven't moved so that can't be it. Thanks for the thoughts though.

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