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why did i get basic sleep details

ANSWERED

‎11-26-2017 11:04

‎11-26-2017 11:04

Tried contacting customer service with no help at all, they blamed me even after i tried all their suggestions.

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Accepted Solutions

‎03-27-2018 20:44

‎03-27-2018 20:44

If you're referring to seeing just times awake, restless, etc instead of REM, Light, etc... if the sleep record is not long enough, it doesn't show the REM, etc.  I believe I'd seen 3 hours to be the minimum for it to display the detailed info.  My recent history reflects this as well.

Sense & Aria Air - Previously: One, Charge HR, Charge 2, Ionic, Versa 2

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2 REPLIES 2

‎12-06-2017 03:55

‎12-06-2017 03:55

Hey @Clifftg

Fill is in with more details:

what device

what sleep setting are you using

what do you want to see

what aren't you seeing

what are you seeking out of this device  

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
Best Answer
0 Votes

‎03-27-2018 20:44

‎03-27-2018 20:44

If you're referring to seeing just times awake, restless, etc instead of REM, Light, etc... if the sleep record is not long enough, it doesn't show the REM, etc.  I believe I'd seen 3 hours to be the minimum for it to display the detailed info.  My recent history reflects this as well.

Sense & Aria Air - Previously: One, Charge HR, Charge 2, Ionic, Versa 2
Best Answer
0 Votes