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42 Floors and counting

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‎06-02-2017 07:15

‎06-02-2017 07:15

 I have 2100 steps and it's already showing that I have climb 42 floors. I have had the surge on for less than an hour and the weather has not changed. Please help. This is annoying as it tends to happen every day. I know that it doesn't affect calorie count but I still would like an accurate floor account. Is there anything I can do to make it more accurate?

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‎06-02-2017 11:47

‎06-02-2017 11:47

Welcome to the forums!

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

Hope to see you around the forums! Join in on the discussions forums!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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