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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hey @Happy_Feet, let me give you a warm welcome to the Community! 
Since when are you having this issue, that your active minutes are not being tracked? In the meantime let me suggest you something, please try to restart your Surge by following the instructions below:
1. Press and hold the Home and Select buttons (left and bottom right) for 10 to 15 seconds, until you see the screen flash or start to dim.
2. Let go of the buttons.
3. After your screen turns completely off, wait 10 seconds and press the Home button to turn your Surge back on.
If you have trouble restarting your tracker, just hold down the buttons for a longer time; don't release them until you see the screen get significantly dimmer.
Let me know if that works!
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hey @Happy_Feet, let me give you a warm welcome to the Community! Since when are you having this issue, that your active minutes are not being tracked? In the meantime let me suggest you something, please try to restart your Surge by following the instructions below:
1. Press and hold the Home and Select buttons (left and bottom right) for 10 to 15 seconds, until you see the screen flash or start to dim.
2. Let go of the buttons.
3. After your screen turns completely off, wait 10 seconds and press the Home button to turn your Surge back on.
If you have trouble restarting your tracker, just hold down the buttons for a longer time; don't release them until you see the screen get significantly dimmer.
Let me know if that works!
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Sounds pretty awesome @Happy_Feet! Thanks so much for the update. 
I'm pretty sure this will help other users to solve this issue.
Have a nice day and let me know if you need more assistance!
Best Answer
