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Activity minutes

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‎08-20-2016 10:20

‎08-20-2016 10:20

My activity minutes stopped tracking yesterday and none again today. I have exercised so it is t that I haven't earned them. Help?
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‎08-21-2016 19:42

‎08-21-2016 19:42

Welcome to the Fitbit Community @CarriePrater. I would recommend performing a restart to your Fitbit Surge by following @Rich_Laue's steps. Then, please force sync your tracker as @WendyB stated here. If this doesn't get you back on track I would appreciate if you provide me with the following:

 

- Is your Surge not showing your active minutes?

- Are they not shown in your Fitbit app?

- Have you checked them in the online Dashboard?

 

Looking forward to your new comments. Smiley Very Happy

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