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All buttons on Surge are not working

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‎05-03-2017 16:35 - edited ‎05-03-2017 16:35

‎05-03-2017 16:35 - edited ‎05-03-2017 16:35

I am on my 4th Surge mostly do to the straps splitting around the screws on the backside of the device. 

 

However, I now seem to have a hardware issue, none of the buttons on my recently replaced surge work.  I can't even use them to do a hard reset.  Has anyone faced this issue?  Any solutions?  I'm assuming there is no workaround other then getting the device replaced....again......

 

 

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‎05-04-2017 05:58

‎05-04-2017 05:58

Welcome to the forums!

 

Sorry I see no other way except to contact support

 

Hope to see you around the forums!

Community Council Member

Wendy | CA | Moto G6 Android

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