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App won't load

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Anyone else have problems with the app. Mine won't load at all on my phone. Just shows the icon and says waiting. I have been on the dashboard through internet and it won't update either. Fed up of my fitbit this week. 

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Phone: Turn it off for a minute. Go back in and see if it resolves the problem. If not un-install the app Shut down phone again. Go back in and re-install the app

 

Computer: Clear your cache

 

http://www.wikihow.com/Clear-Your-Browser%27s-Cache

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Wendy | CA | Moto G6 Android

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