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Battery lasting half a day

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‎01-02-2016 11:19 - last edited on ‎01-04-2016 06:53 by Moderator Alum

‎01-02-2016 11:19 - last edited on ‎01-04-2016 06:53 by Moderator Alum

My surge won't stay charged for more than half a day. How do I make it last longer?

 

Moderator edit: updated subject for clarity

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5 REPLIES 5

‎01-03-2016 03:26

‎01-03-2016 03:26

Hi, @Quade , welcome to the Community.  Here are some tips on maximising your battery life: https://help.fitbit.com/articles/en_US/Help_article/Tracker-battery-information

Sense, Charge 5, Inspire 2; iOS and Android

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‎01-03-2016 04:35

‎01-03-2016 04:35

Assuming it is charging properly, that suggests you have a faulty Surge.  The only other explanation would be that you have GPS on all the time.

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‎01-03-2016 07:14

In response to chris2121

‎01-03-2016 07:14

It charges fine. Just runs out of battery life real fast. How do I turn the gps off? Sent from my iPhone
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‎01-03-2016 07:21

In response to Quade

‎01-03-2016 07:21

I think GPS will only be on if you set one of the exercise modes that uses it (free run, hike etc).  Otherwise it will be turned off.  

 

So I suspect you have a faulty device.  Contact customer services.

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‎01-03-2016 09:01

In response to chris2121

‎01-03-2016 09:01

Thank you! Sent from my iPhone
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