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Blue light help

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‎12-02-2018 23:12

‎12-02-2018 23:12

Hi, the blue light on my surge is on permanently. I have looked and tried your solutions but no change. Can you help?

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‎12-03-2018 07:12 - edited ‎12-03-2018 08:05

‎12-03-2018 07:12 - edited ‎12-03-2018 08:05

Hi @Hills76, it's great to see that you've visited the Fitbit Community! Smiley Happy

 

Thanks for sharing your comments and for the steps that you've tried beforehand. I requested a new case for you, so you will get a follow up email to check your warranty options.

 

Let me know if you have questions about it.

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