help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Bluetooth connection

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-12-2016 06:17

‎01-12-2016 06:17

I got wireless earphones for Christmas which use bluetooth. The signal is constantly dropping and was told its because I have my fitbit and earphones connected, and that my watch it more powerful, so was advised to turn off FitBit bluetooth and it should remain connected.

 

My question is, can I still use all the exercise modes, running etc without bluetooth connected? Am I right in thinking it only needs bluetooth to sync to dashboard/app?

 

Thanks x

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎01-12-2016 06:39

‎01-12-2016 06:39

Unless you're using call/text notifications or music control (using a bluetooth'classic' connection) then there is no need for a Bluetooth connection between Surge and phone except when you want to synchronise the Surge.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer
2 REPLIES 2

‎01-12-2016 06:39

‎01-12-2016 06:39

Unless you're using call/text notifications or music control (using a bluetooth'classic' connection) then there is no need for a Bluetooth connection between Surge and phone except when you want to synchronise the Surge.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎01-12-2016 07:07

‎01-12-2016 07:07

I can do without those functions whilst in the Gym/Running. My headset has its own music controls. I'll just sync data after my sessions.

 

Thank you!

Best Answer
0 Votes