Call / Txt Notifications

[Jeebus-uk84]

Hi all,

can anybody help pease.

i recently upgradeg my old iphone from a 5 to a 6, i ported my original number across to the new device but for some reason i'm no longer getting notifications via my fitbit.

i have tried un-pairing and syncing again but this isn't working. the app on my phone is working fine and is connecting / syncing with the Surge recording my exercises etc it's just the notifications.

many thanks for any advice etc

[Redmoonstar · Accepted solution]

You need to enable the notifications via the fitbit app on your phone. Open the app tap surge then tap call notifications it should say configuring notifications, it can take a little while. Then choose your notifications ( contacts here in Australia ) and messages. Hope that helps.

[VivisFitbit]

@Jeebus-uk84 welcome to the Community!  I'd like to know if you were able to set up your notifications on your new phone as per @Redmoonstar advice.  Just in case  I'll be happy to share this instructions with you.  I also want to encourage you to take a look a our Discussions board, you'll have a lot of fun!