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Charging your Fitbit

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‎04-12-2016 15:19

‎04-12-2016 15:19

Did you know that even though the instruction manual (and common sense) tells you it's OK to charge your Fitbit using it's USB cable and an AC adaptor via a wall outlet, Fitbit says you shouldn't do so?
http://www.nbcdfw.com/news/local/NBC5-Responds-helps-viewer-get-new-fitbit-375330751.html?_osource=S...
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‎04-12-2016 16:30

‎04-12-2016 16:30

@GaryTX Since we can't possibly test every available USB wall charger, we recommend using a standard computer USB port for charging because we know that method will consistently work without issue. Anyone who has problems charging their device with a wall charger should try charging via their computer to see if that resolves the problem.

 

You'll find everything you need to know about charging your device in this help article.

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