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Connection Issues

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‎06-07-2016 15:22

‎06-07-2016 15:22

I have recently had an issue with connection. Which i have never had before. MY Surge is not connecting to anything. I have uninstalled and installed the app again and i even unconnected my Surge to my phone in hopes to load it as a new device in the app and that didn't work as well. If anyone knows a way to fix this that would be great!!! Please share

 

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‎06-11-2016 07:27

‎06-11-2016 07:27

Hey @Bcrab444 welcome to the Community! Let me suggest you something, try to restart your Surge by following the instructions on @MeylinP post. Then try to set it up your Fitbit either using an Android device or a computer. 

 

Let me know how it goes! Smiley LOL

Heydy | Community Moderator, Fitbit
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