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Deleted run data

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‎05-12-2018 16:43

‎05-12-2018 16:43

I deleted run data and would like to get it back. How do I do that?

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3 REPLIES 3

‎05-12-2018 21:39

‎05-12-2018 21:39

Im sorry but you delete and its gone

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎05-16-2018 02:41 - last edited on ‎08-29-2024 08:50 by Fitbit Moderator

‎05-16-2018 02:41 - last edited on ‎08-29-2024 08:50 by Fitbit Moderator

Hi, @57TL, if you would like to have a record of your run even though you deleted the detailed data, and you know the approximate start and end time of your run, you can create a manual log.  Once created, the log will capture and show your HR detected by the Fitbit during that time period and calculate approximate calorie burn.  The steps will be more accurate if you know the approximate distance you ran.  You will not, of course, get a map, because you deleted the GPS data.

Any steps calculated from a manual log will not count towards your Friends Leaderboard, Challenges or badges.  You will get credit towards your weekly exercise goal.

Sense, Charge 5, Inspire 2; iOS and Android

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‎05-21-2018 17:37

In response to Julia_G

‎05-21-2018 17:37



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Thank you for the information.

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