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Device recognition and syncing

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‎08-16-2016 03:25

‎08-16-2016 03:25

My computer does not seem to recognise my fitbit surge even when plugged into the USB. I am unable to set up my surge on both my android app and windows on the pc. And i cannot upload workouts to strava even though it says strava and fitbit are linked.
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‎08-16-2016 09:41

‎08-16-2016 09:41

Hi @Danielle400

 

Feel free to check out the Fitbit Article regarding not being able to set up the tracker:

 

http://help.fitbit.com/articles/en_US/Help_article/1872

 

Hope it helps

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