help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Different distance, same route, two Fitbit Surge trackers

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-21-2017 10:44 - last edited on ‎05-27-2017 09:07 by Moderator Alum

‎05-21-2017 10:44 - last edited on ‎05-27-2017 09:07 by Moderator Alum

My wife and I both have Fitbit surge. We went on the same hike,started them at the same time with gps and there was half a mile difference on them when we got back. How can that be right when it measure's the distance with gps? Any help please.

 

Moderator edit: Clarified subject

Best Answer
1 REPLY 1

‎05-27-2017 08:58 - edited ‎05-27-2017 09:00

‎05-27-2017 08:58 - edited ‎05-27-2017 09:00

How you doing my friend @SunsetRunner? Welcome! Cat Very Happy

 

I'm glad to know that you and your wife are exercising together, good way to encourage one another! In regards to your inquiry, it's normal not getting the same amount of distance when you're working out. But if it is half a mile and you're actually doing the same route, the difference shouldn't be that much. In this case I'd recommend restart both trackers a couple of times and then try it again! This should help your little buddies to gather distance in a better way. 

 

Always keep in mind these tips when you're using GPS on your Surge. Good luck and keep moving forward!

 

I'll be around! Woman Very Happy

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

Best Answer
0 Votes