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Disappearing info

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‎02-06-2016 07:31

‎02-06-2016 07:31

My Fitbit was tracking info just fine; then earlier this week it "lost" 2 days. Everything went to 0. And today, a Saturday , everything from Monday through Friday is gone. It's fully charged, and the only update came this morning which is installed. What did I do? It's only about 6 weeks old.
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3 REPLIES 3

‎03-25-2016 07:38

‎03-25-2016 07:38

Hi @Keyb0ard1 welcome to the Community! This sounds indeed odd. Let me ask you something, are you still having this problem with your Charge HR? I would like to help you out if that is the case. Smiley Wink 

 

Have a nice weekend. Smiley Very Happy

Heydy | Community Moderator, Fitbit
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‎03-25-2016 07:43

In response to HeydyF

‎03-25-2016 07:43

The previous problem was resolved, thank you.


Sent from my iPhone
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‎03-26-2016 06:24

In response to Keyb0ard1

‎03-26-2016 06:24

Thanks for getting back to me @Keyb0ard1! Sounds pretty cool that your previous issue was resolved. If you have any inconvenience or any other question in the future, let me know, ok? Woman Wink

 

I'll be around! Have an awesome weekend. Woman Very Happy

Heydy | Community Moderator, Fitbit
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