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Display screen is blank

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‎04-26-2016 14:05 - last edited on ‎08-17-2025 18:42 by Fitbit Moderator

‎04-26-2016 14:05 - last edited on ‎08-17-2025 18:42 by Fitbit Moderator

My watch vibrated and then the display disappeared. The green sensor lights are working and the battery is charged. I have tried to restart three times. Please advise. Thank you!

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‎04-27-2016 06:15

‎04-27-2016 06:15

It's great to see you around @tegzz. If your tracker is not responding, I recommend Restarting your Surge. After the restart put it to charge.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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