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Display screen is blank

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‎04-26-2016 17:03 - last edited on ‎08-17-2025 18:42 by Fitbit Moderator

‎04-26-2016 17:03 - last edited on ‎08-17-2025 18:42 by Fitbit Moderator

My watch vibrated and then the display disappeared. The green sensor lights are working and the battery is charged. I have tried to restart three times. Please advise. Thank you!

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‎04-27-2016 06:53

‎04-27-2016 06:53

Welcome to the community @Hobie2000! I appreciate your efforts in trying to sync your tracker to your computer again. I wanted to ask, have you tried all the troubleshooting steps listed in the article How do I troubleshoot syncing problems in this post? If not, please give them a try.

 

Let me know how this goes.

Melissa | Community Moderator, Fitbit

How are you fitbitting with your (pet) best friend? Show us!
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