Exercise Tracking Calendar not working...

[Pedsdoc]

I am unable to see the days that i exercised under the "exercise tile"  it only shows the current week and the last week, not the month.  

Moderator's edit: format

[SolangeE]

Hello, @Pedsdoc! Welcome to the family! Please try to log out/in from the App to fix this issue. Just to confirm if I understood well, do you mean that on the calendar not all of the days are checked?

If you scroll down are you able to see all your exercised days of the month?

Keep me updated!  

[Pedsdoc]

Correct. I do not see the days checked but I can see all individual activities when I scroll down. I tried logging out and it did not resolve the issue. For a second all appropriate days were checked and then it returned to only current and last week. Please help.

was wondering if you had any other thoughts to my subsequent post?

Sent from David's iPhone

Moderator edit: merged reply

[SolangeE]

Hmmm.. @Pedsdoc. This is very weird. Let me investigate with my team what can be causing this and I'll get back to you as soon as I have updates. 

In the mean time please try to Uninstall/reinstall the App and let me know what happens. 

I'll be around. 🙂

[Pedsdoc]

I tried the uninstall/reinstall without success. Will wait to hear back from you.

[SolangeE]

Hello, there @Pedsdoc! Just checked with my team and there is no issue found at the moment. Are you still having the problem after updating to the latest version of the App?

Keep me posted! 🙂

[Pedsdoc]

Yes, no change at all.

[Igorus]

Same here, only the last 9 days are shown.

[angelbaby212]

Oh thank you! I am happy to hear I am not the only one! I emailed fitbit,
they said I need to check my browser, maybe clear my cache. I am gonna try
that when I get home, I will keep you posted on my result.

[SolangeE]

Hey, @angelbaby212, @Pedsdoc, @Igorus. Still the same?  hmm.. I was making my research and found out that the calendar only shows the days that you used your mobileRun feature, the other exercises will not appear on that window. 

Can you please double check this and let me know? 

[Pedsdoc]

I run using the fitbit GPS on average 6 days a week. That answer does not solve my issue. Only the trailing 2 weeks is visible on calendar.

[angelbaby212]

I was on my laptop yesterday to check and seems to be back to normal now.
Lets me load 10 more, then 10 more etc.. activities. I run atleast 5 times
a week typically and the activity list always included all my activities.
Not sure what the run mobile that you speak of is.
I have no idea what was up with mine, but seems to have fixed my issue on
its own. Thanks for your support! 😊

[FitOfTan]

Been having this issue on my app, just reinstalled, it didn't add workouts from over 8 days ago, which is a bummer.

[HeydyF]

Thanks for let me know that this issue was resolved @angelbaby212! Sounds pretty good!  

@FitOfTan, welcome to the Community my friend! Could you please just try to log out from your Fitbit account on the app and then log back in? Let me know if that works! 

Have a nice weekend guys! 

[SunsetRunner · Accepted solution]

I am still having the same problem as mentioned above. Logging out and reinstalling app has not fixed it. 

[SolangeE]

Hey, hey, @SunsetRunner! Thanks for joining in! Still not able to see all the information on your calendar?

Please make sure that you are running the latest version of the App and that you are using a compatible mobile device.

Also, provide me as much information of the issue so I can investigate.

Let me know! 

[Nikki438]

My calendar isn’t showing all my work outs either - I’ve logged out and re-installed - nothing 

[Jitranijam]

I am also seeing this issue.  I  have been going through all my settings to determine if I set something up wrong.  I signed out of the app,  force stopped the app,  restarted phone,  uninstalled and reinstalled the app,  and still no change.  I have met my exercise goal every day since April 2018. See picture  to see what I see. 

[Jitranijam]

Update... I found a way to fix it   I just scrolled through the past 3 months of my exercise history.  I then scrolled back to the top and the calendar had corrected itself. 

UPDATE #2

The above fix is only temporary.  When you leave and come back,  it is gone again .

[DaniBowie]

I am having the same issue for some time. If I click on my workouts they show up, but then disappear if I leave the screen. Has your issue been solved?