08-10-2017 13:37
08-10-2017 13:37
My Surge will not work in exercise mode. I get to the screen exercise, pick my workout but it will not start. I have turned it off several times. Its a brand new replacement. Frustrated.
08-10-2017 15:20
08-10-2017 15:20
Contact support again if it's still within the year of your original purchase they should replace it. Try a restart several time's in a row of your surge also good luck!
08-10-2017 16:21
08-10-2017 16:21
Excellent customer service. Sending a replacement overnight!