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Fibit Surge will not start

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‎02-22-2016 12:05 - last edited on ‎08-17-2025 18:36 by Fitbit Moderator

‎02-22-2016 12:05 - last edited on ‎08-17-2025 18:36 by Fitbit Moderator

I have got the app and a new Fibit Surge, but I can't get startet.

Surge just tells me "Let's get startet - Configuration ........" but when I start the app and ask for updating my tracker the app just tells me, that it can't be done because battery is allmost emty even though my tracker has been connectet to my computer for 3 hours by now. What do I do?

Somebody that knows what to do?

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‎02-22-2016 12:49

‎02-22-2016 12:49

Hi, @ibrendanb , for the stationary bike I would choose "spinning".  There isn't a shortcut for rowing machine so you could just choose "workout" and then categorize it later.

Sense, Charge 5, Inspire 2; iOS and Android

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4 REPLIES 4

‎02-22-2016 12:49

‎02-22-2016 12:49

Hi, @ibrendanb , for the stationary bike I would choose "spinning".  There isn't a shortcut for rowing machine so you could just choose "workout" and then categorize it later.

Sense, Charge 5, Inspire 2; iOS and Android

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‎02-22-2016 13:53

‎02-22-2016 13:53

Thanks Julia, sounds useful so I'll try your suggestions.
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‎11-11-2016 07:15

‎11-11-2016 07:15

I use "workout" and it's fairly accurate
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‎11-17-2016 10:59 - edited ‎11-17-2016 11:00

In response to icon699

‎11-17-2016 10:59 - edited ‎11-17-2016 11:00

Hello guys! Nice to see you around @ibrendanb and @icon699. Smiley Very Happy

 

I encourage you to keep motivated towards your goals, feel free to step in our Discussion board, you will find interesting topics and new Fitbit friends. 

 

Keep up the super stepping! Smiley Wink

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