help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Accessories

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-30-2016 09:54

‎08-30-2016 09:54

I suppose one advantage with having a Surge is that there is no temptation to spend an outrageous amount of extra money on a "Special Edition" or a different type of band. Have you seen how much they want for the Alta Gold bracelet? £130 !!! Thats without the Alta!! Staggering.

 

I guess I'm fortunate in that all I have had to spend is the price of a tube of Superglue to hold mine together.

Best Answer
0 Votes
3 REPLIES 3

‎08-30-2016 12:12

‎08-30-2016 12:12

Depending on how the band broke (out of normal usage) and under warranty, the band can fall under warranty.. (it's up to fitbit to decide).

 

Feel free to contact the Fitbit Support Team: India | United Kingdom | United States

Optionally check out Returns & Warranty before contacting support.

Best Answer
0 Votes

‎08-30-2016 12:48

In response to SunsetRunner

‎08-30-2016 12:48

I think you misunderstood my post...

Best Answer
0 Votes

‎09-03-2016 07:21

In response to Chris1963

‎09-03-2016 07:21

Hi @Chris1963, how are you today! Smiley Happy Yes, the wristbands of the Fitbit Surge are not interchangeable. However if it gets damage, I find it a little more complicated because then it is necessary to get a whole new Surge.

In regards of the Alta, yeah, besides the price, it is very very cool.

 

Do you have more comments, feel free to share them here!

Heydy | Community Moderator, Fitbit
Best Answer
0 Votes