ANSWERED
Accepted Solutions
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @Krunkmasterkyle welcome to the Forums! 😉 If you purchased the tracker from our store and you are withing the 45 days return period you can reach out to our support team for assistance with a return. If you didn't purchase the tracker with us, you can visit the retailer and follow their exchange policy.
You can also try to post this on the Discussions board, I think Share your Story! would be a great board to share your idea for an exchange.
Catch you later! 😉
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @Krunkmasterkyle welcome to the Forums! 😉 If you purchased the tracker from our store and you are withing the 45 days return period you can reach out to our support team for assistance with a return. If you didn't purchase the tracker with us, you can visit the retailer and follow their exchange policy.
You can also try to post this on the Discussions board, I think Share your Story! would be a great board to share your idea for an exchange.
Catch you later! 😉
Best Answer