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Fitbit Surge Calorie Tracking Issue Please Read

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‎02-24-2016 06:46

‎02-24-2016 06:46

Hi! So I am in love with my new Fitbit Surge. I have not had any issues with it until I woke up this morning. The calorie tracking was extremely off. I had put my fitbit to charge overnight and when I had woken up it had said that I had burned 2,500 calories already in the morning before I had even gone to the gym. I understand that I burn calories even in my sleep, but definitely not that many. I looked into my calorie graph and it was reading moderate exercise while I was asleep an my band was off. Curious if there is an easy fix or a setting is off? Or is my band having problems?

 

Thank you! 🙂 

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‎03-28-2016 09:55

‎03-28-2016 09:55

Welcome to the Forums @armandogutie! This is really interesting. Yes, as you mentioned we burn calories just for being alive, this is what we call BMR. The calories that your Surge track are based on the personal information you enter when you create your Fitbit account. So I recommend checking this on your personal settings. 

 

Keep me posted!

Fitbit Community ModeratorVivian | Community Moderator, Fitbit

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