07-31-2016 19:43
07-31-2016 19:43
08-01-2016 02:53 - edited 08-01-2016 02:54
08-01-2016 02:53 - edited 08-01-2016 02:54
I use a surge and a OnePlus One, I have to reboot the watch occasionally for them to connect. I have also needed to re-install the app once.
08-12-2016 08:36 - edited 08-12-2016 08:38
08-12-2016 08:36 - edited 08-12-2016 08:38
Hey there @Kenb021 @Adrian-J! Welcome to the Community!
Let me help you out, try the troubleshooting steps below:
If the issue persists try contacting the Support Team so they can review your device history and tell you the options.
Let me know how it goes!
08-13-2016 00:11
08-13-2016 00:11
08-13-2016 05:40
08-13-2016 05:40
@Adrian-J it's great to hear that is working now, thanks for sharing the steps that worked for you. Have you checked our Discussions board? There you can share your story,
Catch you later!