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Fitbit Surge Stopped Working

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‎02-09-2016 08:59

‎02-09-2016 08:59

I recently replace my Fitbit Surge with a new one because the old on cracked.   The new one will not charge or display anything.

 

Is this a know issue?  Can I get a replacement?

 

Not a happy camper. 

 

Willaim

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‎02-09-2016 16:35

‎02-09-2016 16:35

Have you tried restarting the Surge? Sometimes this helps. If you have, try restarting it multiple times. Hope this helps.

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‎02-10-2016 10:41

In response to Sean_S

‎02-10-2016 10:41

Yes I tried!   There is NO response from Fitbit at all....

 

 

WIlliam

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