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Inaccurate Heart Rate

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‎02-10-2016 00:58

‎02-10-2016 00:58

I can not get the HR to display consistently, and jumps between 150 and 110 then back to 150 and I'm not running at a different speed or hill etc. At the moment I think the Surge is rubbish!

Also in the gym the HR noticeabily runs at 50% of the true reading when doing any upper body work, I'll be running at 140bpm then wedge a set on the bench and it drops like a stone to 70bpm then when switch back to interval running 140bpm.

The gps is also out about 10-15% when compared to the iPhone Nike Run or Map My Run.

I'm in Australia and there is no help line - or even an email.

Tried the reset / wearing higher....

If your interested in buying - DONT. It's a poor product and should be recalled.

Ty
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‎02-10-2016 07:31 - edited ‎02-10-2016 07:32

‎02-10-2016 07:31 - edited ‎02-10-2016 07:32

I've found that tucking some cloth under the strap (buckle side) helps keep it in place - and tight without pinching - during weight training (and running). (As an aside, heart rate during weight training is a generally meaningless data point. Moderate weight training is only worth 3 METs. Less than a leasurly bike ride.)

 

Yes, these suggestions (tighter, higher) suck, they aren't foolproof, and they shouldn't be necessary of the tracker performed as we expect it to. Then again, I have to really tighten my running shoes at the start of run because they loosen up after a few miles, so why would a watch be any different?

 

As to the GPS, I am lucky to have no issues. Oh, what it shows in the Dashboard or the phone App is complete bollocks, so I don't even look at that any more. But when I look at the actual TCX file, compare that data with the actual route I have mapped, it is as accurate as my Android phone's GPS.

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‎02-10-2016 12:50

‎02-10-2016 12:50

@Halset wrote:
Also in the gym the HR noticeabily runs at 50% of the true reading when doing any upper body work, I'll be running at 140bpm then wedge a set on the bench and it drops like a stone to 70bpm then when switch back to interval running 140bpm.

Yes, both Surge and Apple Watch will drop to 60-80bpm when I bench press or do other weight lifting. The Surge is a complete fail, however with Apple Watch I can pair it to a Bluetooth chest strap or upper arm (Scosche Rhythm+) heart rate monitor and then get accurate HRM data!

Aria, Fitbit MobileTrack on iOS. Previous: Flex, Force, Surge, Blaze

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