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Fitbit Surge Strap Cracking/peeling

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I purchased the watch in 2015 from JB Hi-Fi. What do I do?
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Hi @KatSue

 

Feel free to contact the Fitbit Support Team (Click / Tap here to contact)

Optionally check out Returns & Warranty before contacting support.

 

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I have sent them an email. Will wait for reply and hopefully a solution. Thank you.
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