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Fitbit Surge not scrolling to different screens

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I wanted to use it as I normally do. The surge is fully charged and when I push the button to access exercise options and the go to choose, I cannot select my exercise as it is stuck on 'Spinning' workout I cannot scroll to other exercises. On main screen I cannot scroll off of my clock display. Problems all started at once yesterday and even though I wore it all day and probably put in 10000 -15000 steps no information was synced latter. It was like I did not move at all.

3 year old surge and this is the first problem.

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You can try restarting it: restart

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Thanks for that. I found that the key was to have it plugged in -   while holding the home button for as you say 10 or more seconds.

 

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