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Fitbit Surge reset?

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‎05-08-2016 21:21

‎05-08-2016 21:21

The time on my fitbit is 2300 (11pm) but the steps counter has already reset for the next day and says I've gone 10 steps....what's up with that?

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‎05-08-2016 21:40

‎05-08-2016 21:40

Welcome to the Fitbit Community @lritter. It's great to have you here. This is not an expected behavior. I would recommend restarting your Surge. If you ever experience this issue again, please be so kind to get in touch with the Support team. They might be able to investigate your and provide further assistance.

 

Thanks for stopping by, see you around. Smiley Very Happy

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‎05-08-2016 21:40

‎05-08-2016 21:40

Welcome to the Fitbit Community @lritter. It's great to have you here. This is not an expected behavior. I would recommend restarting your Surge. If you ever experience this issue again, please be so kind to get in touch with the Support team. They might be able to investigate your and provide further assistance.

 

Thanks for stopping by, see you around. Smiley Very Happy

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

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