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I would Contact Support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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Best Answer
12-03-2016
08:19
- last edited on
02-26-2026
10:41
by
MarreFitbit
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12-03-2016
08:19
- last edited on
02-26-2026
10:41
by
MarreFitbit
Hey @Wanaka, welcome to the Forums! As my friend @WendyB mentioned, in this case, you have to contact Fitbit Support so they can take a look into your options and choose the best one to get you back on track.
Let us know the outcome!