03-05-2017
13:14
- last edited on
03-07-2017
09:47
by
YojanaFitbit
03-05-2017
13:14
- last edited on
03-07-2017
09:47
by
YojanaFitbit
I need a new strap for my fit bit surge I've had it less than a year. it broke a few months back. I've been looking for a new strap with no luck. what can I do?
Moderator edit: Clarified subject.
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
I'm sorry but they dont sell just the strap.
Contact Support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Thanks for popping by the forums @FB418! Hi there @WendyB, thanks for your help! ![]()
@FB418 Sorry about the issues with your band. Please take a look of your PM, I've sent you some helpful information!
Have a good one! ![]()
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi there @mw123! It's always great too see new faces around here! I'll be more than glad to help you with this! Although, if you already contacted Customer Support, it would be just matter of time! They're really great. ![]()
I'll be around in case that you have questions about it! ![]()
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.
Best Answer