03-05-2017
13:14
- last edited on
03-07-2017
09:47
by
YojanaFitbit
03-05-2017
13:14
- last edited on
03-07-2017
09:47
by
YojanaFitbit
I need a new strap for my fit bit surge I've had it less than a year. it broke a few months back. I've been looking for a new strap with no luck. what can I do?
Moderator edit: Clarified subject.
03-05-2017 13:44
03-05-2017 13:44
I'm sorry but they dont sell just the strap.
Contact Support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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03-07-2017 10:19
03-07-2017 10:19
Thanks for popping by the forums @FB418! Hi there @WendyB, thanks for your help!
@FB418 Sorry about the issues with your band. Please take a look of your PM, I've sent you some helpful information!
Have a good one!
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03-07-2017 11:14
03-07-2017 11:14
hi, I have the same issue. Can you give me any help?
03-08-2017 07:41
03-08-2017 07:41
Hi there @mw123! It's always great too see new faces around here! I'll be more than glad to help you with this! Although, if you already contacted Customer Support, it would be just matter of time! They're really great.
I'll be around in case that you have questions about it!
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Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.