06-25-2018 07:26
06-25-2018 07:26
Hey guys, I just got my Fitbit surge from my mom as she upgraded to a new Fitbit, and I was told by her the battery life on it was incredible 5-6 days on a 2 hour charge. However, when I plugged it in overnight and only gave me 15 hours of battery. Charged it again and tried resetting it and same thing, but this time saying it was a quicker full charge.
Wondering if any suggestions on restarting it or what can be done to increase battery life to full potential.
Answered! Go to the Best Answer.
06-27-2018 08:45 - edited 06-27-2018 08:46
06-27-2018 08:45 - edited 06-27-2018 08:46
Nice to see that you're digging into the Forums @Jcarpe13, let me give you a warm Welcome to our Community.
Congrats! That's a great gift, you should be very happy. Thanks for trying those steps to make it charge properly. I think that your Surge must be having software issues, so please follow these steps to reconnect it with your syncing device and let's give it a try again.
You might find these information on how to take care of your Fitbit very useful, so it can have a good and long life.
I'll be around!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.
06-27-2018 08:45 - edited 06-27-2018 08:46
06-27-2018 08:45 - edited 06-27-2018 08:46
Nice to see that you're digging into the Forums @Jcarpe13, let me give you a warm Welcome to our Community.
Congrats! That's a great gift, you should be very happy. Thanks for trying those steps to make it charge properly. I think that your Surge must be having software issues, so please follow these steps to reconnect it with your syncing device and let's give it a try again.
You might find these information on how to take care of your Fitbit very useful, so it can have a good and long life.
I'll be around!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.