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Fitbit surge won't sync

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‎01-23-2017 05:49

‎01-23-2017 05:49

Hi guys. My fitbit Surge has been working fine together with my Samsung Galaxy S7, 2 days ago it stopped syncing all my steps, the Fitbit works fine still and just somehow can't communicate. Any ideas how to resolve it? 

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‎01-23-2017 06:44

‎01-23-2017 06:44

See these threads they have helpful tips on syncing

https://community.fitbit.com/t5/Charge-HR/Having-trouble-syncing-here-s-how-to-fix-this/m-p/1301370/...

 

https://community.fitbit.com/t5/Flex/syncing-issue-with-my-Flex/m-p/1701255#M163030

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Wendy | CA | Moto G6 Android

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