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Charge 3 not recording exercise

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‎01-23-2017 05:57

‎01-23-2017 05:57

I've been on three walks today. It says that I've done 30 mins of exercise but only recorded my 2nd walks of 10mins?

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‎01-23-2017 06:43

‎01-23-2017 06:43

You need to go longer than 10 minutes for it to auto recognize.

 

You can use the button on the side to get to the exercise mode and use the walk to record the 10 minutes. When it syncs it will show on the dashboard

 

Might want to read the manual as well as it can explain a lot

http://help.fitbit.com/resource/manual_surge_en_US

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎01-23-2017 07:12

In response to WendyB

‎01-23-2017 07:12

I know one of my walks was under 10 mins so I get why that wasn't counted. But I timed myself on another one and it was over 15 mins it counted the steps added my active mins but hasn't recognised it under exercise

Sent from my iPhone
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