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Floor Count

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‎02-07-2016 17:19

‎02-07-2016 17:19

My Surge is not properly counting all floors climbed. Any suggestions on why?
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2 REPLIES 2

‎02-08-2016 02:21

‎02-08-2016 02:21

Hi @RFITZ

 

Feel free restarting the tracker:

 

Restart the tracker

 

URL: Click to go to the Fitbit Help Article 'How do I restart the tracker?'

 

Optionally check out the Fitbit Article:

 

URL: How does my tracker count floors?

 

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‎02-08-2016 22:22

In response to SunsetRunner

‎02-08-2016 22:22

It didn't work....😕 I think my count only raises when there is an
elevation change....does that make any sense to you?
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