Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Changes in air pressure can result in false floor readings. Walking on the flat on a windy day, for instance, can result in a large number of floors. If this was not the case, I would reset the tracker three times in succession to see if that fixes the glitch.
Hilary | UK
Charge, Aria, iPhone 4s, Mac
If this answer is helpful, please vote for it and/or mark it as a solution.
Best Answer