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Frustrated - 2nd replacement due to battery

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‎01-29-2016 13:07

‎01-29-2016 13:07

I received a Surge for Christmas and now have had it replaced twice as the battery is lasting less than 24 hours with everything possible turned off.  Now my second replacement (3rd Surge) battery is lasting 48 hours but I am sure that will change.  I am frustrated with this and want a Surge that actually works.

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‎02-06-2016 07:02

‎02-06-2016 07:02

Hi @robbiesmom

 

Have a Surge for over a year, currently no issues with. Though this is out the hands of the awesome community, feel free to contact the support team once more.

 

Fitbit Support Team (Click here to contact)

Optionally check out Returns & Warranty before contacting support.

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