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Green light constantly on

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‎05-23-2017 09:50

‎05-23-2017 09:50

The green lights on the back of my surge is constantly on, not blinking like it used to. It gets really warm as well, and the battery dies almost instantly if I disconnect the charger. What to do? 

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‎05-23-2017 10:24

‎05-23-2017 10:24

Hi

 

Feel free restarting the tracker:

 

Restart the tracker

 

URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'

 

Check out the Fitbit Help Article:

 

URL: Click to go to the Fitbit Help Article 'My tracker's battery isn't charging'

 

How to clean the tracker? YouTube Video (By Craig) (For flex but similiar for other trackers)

 

http://www.youtube.com/watch?v=ezvXy9mKoGQ

 

Hope it helps

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