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Surge unresponsive to sync

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‎05-21-2017 05:56

‎05-21-2017 05:56

I have re-charged my Surge after a few months of non use and it does not sync the time and date....I have restarted several times and also shut down and reset my laptop??????

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‎05-23-2017 06:36 - edited ‎05-23-2017 06:37

‎05-23-2017 06:36 - edited ‎05-23-2017 06:37

Have you tried with your mobile yet @Governor55 ?

Let us know if it is still communicating with your Surge (doesn't require the dongle be inserted to communicate like your laptop so we can narrow down the issue).

Come back and tell us what you've found...

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

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