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Heart rate

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‎01-27-2016 10:28

‎01-27-2016 10:28

Surge does not measure elevated heart rate while exercising. Machine may say 110-120 etc but Surge stays at 75-80. Is it defective.
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‎01-27-2016 12:13

‎01-27-2016 12:13

Under-reading HR is a common problem.  You could try all the different wearing tips but in the end some people get good results, some rather less than good.

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‎01-28-2016 13:40 - last edited on ‎03-13-2016 06:23 by Moderator Alum

In response to chris2121

‎01-28-2016 13:40 - last edited on ‎03-13-2016 06:23 by Moderator Alum

Thanks for the answer. However, if the heart rate doesn't work, I want it
replaced. How do I do that??

Moderator edit: Removed personal information. 

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