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How can I find my lost Surge?

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I lost my Fitbit can it be tracked
Battery is still full charge

 

Moderator edit: Clarified subject.

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If you think you know the area where you lost it go to that area and try to sync it if you can't find it contact Fitbit it's probably stilll under warranty so you can get another one
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@Activegal wrote:
If you think you know the area where you lost it go to that area and try to sync it if you can't find it contact Fitbit it's probably stilll under warranty so you can get another one

lost Surge replaced under warranty ?
don't dream, it's not a Fitbit problem, it's excluded from warranty.

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Welcome to the forums @Mmurphy7! It's great to see you here. Smiley Happy

 

As @Activegal suggested; going back to the place where you believe the Surge was lost is the best option in this case.  We recommend the use of LightBlue - Bluetooth Low Energy (http://goo.gl/bAB5ST) for iOS devices; for Android you can try Bluetooth Finder (http://goo.gl/CLyxgf).

 

If you still can't find it, I recommend to contact Customer Support (considering the information provided by @SunsetRunner) and hopefully they'll investigate your case further. Smiley Very Happy

 

Keep me posted on how this goes! Good luck. Smiley Very Happy

Fitbit Community ModeratorHelena A. | Community Moderator, Fitbit

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