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How do I refund a purchase from fitbit.com?

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‎03-29-2016 11:20 - last edited on ‎03-29-2016 12:14 by Fitbit Moderator

‎03-29-2016 11:20 - last edited on ‎03-29-2016 12:14 by Fitbit Moderator

Hi,

 

The support website metions that the email for an RMA generation is contact.fitbit.com. which does not provide me an exact email in gmail. Is there a complete email address posted somewhere so that I can initiate the RMA process?

 

Moderator Edit: Clarified subject

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‎03-29-2016 12:01

‎03-29-2016 12:01

Here you go

 

Email Support
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

Phone
877-623-4997

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎03-29-2016 12:15

‎03-29-2016 12:15

@Vague10 You can open a case with our support team via phone, chat, or the email form at https://contact.fitbit.com. Just go to that page and select your preferred channel, and our team will be happy to assist.

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